Manuals


Desktop Anywhere Manuals

Introduction to OBT Desktop Anywhere (PDF)
Explains in basic terms the concept of an ASP and how it works.
Updated January 2008

Accessing your OBT Desktop (PDF)
Step-by-step instructions on how to set up your home computer for easy access to Desktop Anywhere and using your SecurID token. Recommended for those new to OBT or with basic computer knowledge.
Updated January 2008

Technical Support FAQs and General Troubleshooting Guide (PDF)
How to overcome any difficulties you may encounter when accessing Desktop Anywhere from outside your office.
Updated March 2007

Browser Access Trouble Shooting (PDF)
Tips for accessing Desktop Anywhere via a regular Internet browser (i.e. from home).
Updated August 2003

Citrix Client Installation on your local PC (PDF) - For Velocity Platform
A manual to guide users on how to install Citrix Client Receiver on their local PC.
Updated February 2013

How to recover deleted files
A manual to guide users on how to recover deleted files.
Updated September 2013

How to recover deleted Exchange emails
A manual to guide users on how to recover deleted Exchange emails.
Updated September 2013

How to manage security questions and passwords
A manual to guide users on how to manage security questions and passwords.
Updated February 2013

OBT Hosted Lync (Communicate Anywhere): Manuals

Manual for OBT's Hosted Lync 2013 (Communicate Anywhere) for Velocity Platform
 Updated November 2013

How to install Lync for iPhone and iPad
Updated April 2013

How to install Lync for Windows Phone
Updated April 2013

Lync manual for iPhone and iPad
Updated April 2013

Lync manual for Windows Phone
Updated April 2013

Outlook Anywhere Manuals: Instructions for the New Infrastructure

Instructions for Outlook 2007

Setting up Outlook 2007 for Outlook Anywhere Local Client Access - New Infrastructure (Word)
This manual will show you what you need to do to set up your Outlook Anywhere 2007 with Local Client Access. 
Updated April 2010

Other Outlook Anywhere Related Manuals

Setting up Outlook to cache Public Folders (PDF)
Public folders are by default not part of your locally cached and synchronised data. Here is how you can tell Outlook to keep a synchronised copy of selected public folders on your local PC. This will greatly improve Outlook’s performance if you frequently need to access public folders as well as allowing you to work with public folders while off-line.
Updated January 2008

Importing .pst files into Outlook Anywhere
Powerpoint Presentation that takes you through this task step-by-step.
Updated December 2009

Outlook Anywhere Profile Setup Guide for PC
Updated July 2011

Outlook Anywhere Profile Setup Profile Guide for Mac
Updated July 2011

Setting up your Signature in Outlook - A Guide for PC
Updated July 2011

Setting up your Signature in Outlook - A Guide for Mac
Updated July 2011

Setting up Microsoft Exchange on your iPhone - For Velocity Platform
Updated February 2013

How To Add New Signatures on Outlook
Updated January 2014

How To Add PST Files on Outlook
Updated January 2014

Blackberry Related Materials

Blackberry BES Starters Guide (PDF)
Step by step 1-page instructions explaining how to get your new Blackberry devise activated with OBT’s Blackberry Enterprise Server.
Updated July 2008

Blackberry Wireless Handheld - Getting Started Guide (PDF)
Everything you need to know to get started with a Blackberry 7230 and 7280 - including useful tips for device navigation, phone, messages, browser and calendar.
Updated July 2005

Blackberry Handheld - Tips & Tricks (PDF)
10 pages of handy reference information, including product diagrams, and comprehensive usage instructions.
Updated July 2005

Blackberry 7290 Enterprise (PDF)
Product information, features, highlights and specifications.
Updated July 2005

Blackberry 7100g (PDF)
Product information, features, highlights and specifications.
Updated July 2005  

ShareFile Manuals

ShareFile Manual Guide
Updated February 2014

ShareFile - Getting Started Guide
Updated February 2014

RSA Security Soft Token Manuals

Software Token Setup for Windows
Updated March 2010

Software Token Setup for iPhone
Updated February 2013

Software Token Setup for Blackberry
Updated March 2010

Software Token Setup for Windows Mobile
Updated March 2010

Minimum Requirements for RSA Software Token
Updated November 2012

PDA Manuals

Desktop Anywhere -Setup Guide for iPad (PDF)
Updated July 2011

Desktop Anywhere Lite -Setup Guide for iPad (PDF)
Updated July 2011

Hardware Token -Setup Guide for iPad (PDF)
Updated July 2011

Software Token -Setup Guide for iPad (PDF)
Updated July 2011

iPhone Synchronisation with Outlook Anywhere Guide (PDF)
An easy step-by-step guide to getting your iPhone synchronised with your OBT Outlook Anywhere account.
Updated September 2008

Guide to Setting up your PDA - Outlook Anywhere Users (PDF)
These instructions will show you how to set up your MS Mobile 5 based PDA to synchronise with your mailbox that you usually access through a Citrix Session. It is for all our ASP users.
Updated March 2009

Misc. Manuals

Passwords and Security (PDF)
A resource containing useful hints and tips on ensuring that you fully utilise the security benefits offered by OBT.
Updated August 2003

Password Reset Guide for User Management System (UMS2) (PDF)
Updated July 2011

OBT Easy Reference Guide
A quick guide to logging into your OBT Desktop Anywhere.
Updated January 2008

OBT Network: Minimum Requirements
What is the minimum requirement for accessing the OBT Network? Click on this manual to find out.
Updated January 2008

CRM 2011 Web Edition - Minimum Requirements
Updated July 2011

How to set up Backup Anywhere 2.0
Updated July 2011